New York Times' Website Allows Readers to Interact with Editors and Reporters

This interesting article by Byron Calame, the independent Public Editor of the New York Times, discusses interactive features that the Times introduced on its website in 2006 and how users "are using it to question, criticize” and, yes, praise” the news staff to a degree never seen in the print paper."Direct interaction between readers, reporters and editors is a major change from the mostly one-way communication model under which the paper has operated since 1851. will affect the way the paper and other major news organizations operate.